Contact us

Questions, help with an order, or a complaint – we reply within 1 business day.

Email us

Write to boostmycvup@gmail.com. If it is about an order, please send it from the email address you ordered with.

Write an email Get a free review

Complaints

If something has not been right, we want to fix it.

  1. Tell us. Email us with “Complaint” in the subject line. Include what you ordered and what went wrong.
  2. We acknowledge it straight away by email, and respond properly within 5 business days – usually much sooner.
  3. We put it right. That might be changes to your resume, redoing the work, or a refund, as set out in our Refund Policy.

If you are still not happy, you can contact the consumer protection agency in your state or territory (such as NSW Fair Trading or Consumer Affairs Victoria) or the ACCC. Your rights under the Australian Consumer Law always apply.