Terms of Service

These terms explain how BoostMyCV works and what you and we agree to. BoostMyCV is run by BoostMyCV (“we”, “us”). By using our website or placing an order, you agree to these terms. We have kept them in plain English.

1. What we do

We offer a free resume review that gives you a score and the main things to improve. We also offer paid services where our team rewrites or reformats your resume (and, in some packages, writes a cover letter or LinkedIn profile). We deliver Word and PDF files by email.

2. Who can use the site

You must be 16 or older to use our services. If you are under 18, please check with a parent or guardian before you order.

3. The free review and your score

Your score is our professional estimate of how well your resume is written and how well it matches the job you are aiming for. It is a guide, not a promise. Employers each use different systems and make their own decisions.

4. No guarantee of interviews or jobs

We work hard to give you a clear, strong resume that suits Australian employers. We cannot promise that you will get an interview or a job, because that depends on employers, the job market and many things outside our control.

5. Your information must be true

• You must only give us information that is true and that you have the right to share.
• We only use the information you give us. We do not add jobs, qualifications, skills, numbers or results you have not told us about, and we may leave out claims we cannot base on what you gave us.
• You must check your final resume before you use it. You are responsible for what you send to employers.
• Please do not upload someone else’s resume unless they have agreed to it.

6. Orders and payment

• Prices are in Australian dollars and are shown before you pay. The price you see is the total you pay.
• You can pay by PayPal or bank transfer. We send you a PayPal invoice or our bank details once you choose a package.
• We start once your payment is confirmed. For bank transfers, that is when the money arrives in our account.

7. Delivery times

Delivery times (for example, 48 hours) start when your payment is confirmed. If we need important details from you, the clock pauses until you reply. If we have not heard back after 5 business days, we finish your resume with the information we have.

8. Changes

• Each package includes the number of change rounds shown on our pricing page.
• Ask for changes within 30 days of delivery (14 days for Executive, which has unlimited changes in that time).
• Changes are for the same resume and the same kind of role. A new target role or a very different career is a new order.
• Fixing a mistake we made never uses up a change round.

9. Cancellations and refunds

You can cancel for a full refund until we start work. After that, change-of-mind refunds are not available, but your rights under the Australian Consumer Law always apply. The details are in our Refund Policy.

10. How we work

Our team uses professional software, including AI tools, to help check and draft documents. A member of our team reviews every resume before it is delivered. See our Privacy Policy for how your information is handled.

11. Who owns what

Your finished resume, cover letter and LinkedIn text are yours to use however you like, as often as you like. Our website, scoring method, resume designs and templates belong to us. Please do not copy or resell our designs or templates.

12. Our emails

We send your review, questions, files and updates by email. Please check your spam folder if you have not heard from us, and reply to our emails to ask for changes.

13. Fair use

Please do not misuse the website, try to break or overload our systems, or use our service for anything unlawful or misleading.

14. Our responsibility

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Apart from those, and as far as the law allows, we are not responsible for decisions employers make, or for losses that are not caused by us. Where the law allows us to limit our responsibility, it is limited to supplying the service again or refunding what you paid for it.

15. Changes to these terms

We may update these terms from time to time. The date at the top shows when they last changed. The terms in place when you ordered apply to that order.

16. Law

These terms are governed by the laws in force in Australia.

17. Contact

Questions? Email boostmycvup@gmail.com or use our contact form. For complaints, see our complaints process – we respond within 5 business days.